Policies | Ulaşım İç ve Dış Ticaret A.Ş.

Quality Management Policy

With the senior management and all employees of Ulaşım İç ve Dış Ticaret A.Ş., to ensure compliance with the requirements of the Quality Management System and to continuously improve its effectiveness, to protect and improve our investments, to increase our profitability and to look to the future with confidence by fulfilling our responsibility towards our employees and society by meeting customer expectations in a quality and fast manner.

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Customer Satisfaction Policy

With the senior management and all employees of Ulaşım İç ve Dış Ticaret A.Ş, Were undertake

► To comply with the corporate policy and legal regulations with a customer-oriented approach,
► To protect personal information as it is extremely important; and personal information will never be shared with third parties,
► To deal with complaints received by our company in a transparent, objective, fair and confidential manner,
► To provide services with an empathic approach by putting ourselves in the customers’ shoes,

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Environment Policy

Within the framework of the principle of sustainability, Ulasim Ic ve Dis Ticaret A.S. aims to take the necessary measures to control our environmental impacts and to make environmentally friendly production.

► To comply with all legal regulations related to the environment,
► To use energy, natural resources and materials efficiently,
► To reduce waste at source by following technological developments, to recover as much as possible, to prevent environmental pollution by disposing or disposing of non-recyclable wastes without damaging the environment,

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Information Security Management System Policy

As Ulasim Ic ve Dis Ticaret A.S., our aim is to ensure the information security of all physical and electronic information assets used in the realisation of information services in order to protect the reliability of our company and the image of the authority it represents, to ensure the compliance specified in contracts with third parties, to ensure that the basic and supporting business activities of our company continue with minimum interruption.

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Occupational Health and Safety Policy

In all its activities, Ulaşım İç ve Dış Ticaret A.Ş. considers people as its most valuable asset and aims to minimise and continuously improve any losses that may occur by creating a safe and healthy working environment.
► To comply with all legal regulations regarding Occupational Health and Safety,
► To adopt the goal of zero occupational accidents and occupational diseases, to take necessary measures in line with this goal and continuous improvement,

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Energy Management Policy

With its senior management and all employees, Ulaşım İç ve Dış Ticaret A.Ş. carries out its production activities and energy improvements to be made by minimising energy consumption without harming the nature.
► To fully fulfil the legal obligations and standard requirements at national and international level related to energy and to contribute to the relevant legislative arrangements,

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Integrated Management System Policy

► To reach a superior quality level with low cost by aiming to make service delivery error-free,
► To be a pioneer and leading organisation in terms of quality production in the Bus and Metrobus production sector in which we operate,
► To create a timely, fast and effective system by using technological facilities in corporate communication with Internal / External Customers, Suppliers and all other relevant 3rd parties,

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